Privacy Policy

1. Introduction

LeadFlow AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and business name when you sign up for early access or use our services.
• Usage Data: Information about how you interact with our website and services, including pages visited, time spent, and features used.
• Lead Data: Information about leads captured through our AI system, including customer communications and appointment details.
• Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To process your early access requests and account setup
• To communicate with you about updates and promotions
• To analyze usage patterns and optimize our platform
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, analytics).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain data longer for legal or business purposes.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (subject to legal requirements)
• Object to processing of your data
• Export your data in a portable format
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@leadflowai.com.